Enhance guest experiences as a Bilingual Guest Services Agent at Fairmont Chateau Laurier in Ottawa. Utilize your language skills and customer service knowledge in a welcoming hotel environment.

This part time, permanent position requires fluency in English and French while focusing on delivering exceptional service. Key responsibilities include assisting tour check-ins, handling guest registrations, and managing emergency team duties. The role is ideal for those with prior front desk experience who thrive in busy settings.

Key Responsibilities

- Provide exceptional services to guests and tour groups
- Register guests efficiently during check-in and check-out
- Generate reports for hotel departments as needed




- Assist in crisis and emergency situations
- Uphold all safety and service standards in the hotel

Requirements:
- Fluent in English and French, both spoken and written
- Experience as a Front Desk Agent in hotel settings
- Proficient in cash handling and computer systems
- Ability to work evenings, weekends, and overnight shifts
- Detail-oriented with strong decision-making skills

Immerse yourself in the vibrant atmosphere of Fairmont Chateau Laurier and elevate guest experiences while speaking both official languages.

📌 Bilingual Guest Services Agent at Fairmont (Quebec City)
🏢 FAIRMONT
📍 Quebec City