- Build the Fleet Performance Group from the ground up by establishing the operating model, team structure, governance cadences, and RASCI before the first hire joins
- Lead and develop a multi-disciplinary team across Fleet Reliability & Support, Operations Performance, and Technical Knowledge as the group scales
- Hold final accountability for fleet uptime, configuration baselines, data processing pipeline integrity, and KPI reporting across all deployed Production assets globally
- Own the Production asset change management process: every change outside the approved MaintainX baseline requires your risk/benefit sign-off
- Drive the 50% SME support