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The prospect As an Assistant Director, you will play a pivotal role in Canada’s EY wavespace and CX team, working with some of our most forward-thinking clients as they navigate complex business challenges and opportunities. You will work at the frontier of their transformation and AI agendas, helping to shape priorities and influence strategic direction.
Leveraging EY’s design thinking-based wavespace methodology, you will design and facilitate collaborative client sessions that foster alignment, generate innovative ideas, and enable informed strategic decision-making. You will play a key role in high-impact client projects and initiatives, bringing together diverse stakeholders to co-create solutions, shape innovation and transformation agendas, and deliver meaningful, actionable outcomes.
Through the global EY wavespace network, you will tap into leading practices, insights, and capabilities to deliver exceptional and differentiated client experiences. Learn more about EY wavespace here: EY wavespace
In addition, as part of our overarching CX strategy that includes a client listening program,



you will have the opportunity to engage directly with senior executives, transforming their feedback into actionable insights that strengthen relationships and drive continuous improvement across client experiences.
This job posting relates to an existing vacancy within our organization.
Your Key Responsibilities Lead end-to-end EY wavespace experiences, including: Driving discovery phases to ensure an in depth understanding of clients’ current situation and future vision through interviews and/or review of strategic plans
Designing, preparing and executing immersive innovation sessions where you will: Partner with clients to co-design the approach for the session
Identify and bring forward internal and/or external thought leaders, case studies and examples to inspire new perspectives
Synthesize and bring forward relevant insights from client discovery phase
Facilitate design-thinking based ideation and prioritization sessions to draw out innovative, value-generating opportunities
Build alignment across stakeholders to develop clear, actionable strategic roadmaps and plans
Leverage your creative ingenuity and our digital collaboration technologies to create exceptional and unique immersive experiences with our clients
Collaborating with EY

📌 Assistant director (Montreal)
🏢 Anonymous
📍 Montreal