Position Description CGI is seeking a Bilingual Service Desk Analyst to join our growing team. If you're passionate about delivering exceptional customer service and enjoy helping people solve problems, we'd love to hear from you.
As the first point of contact for our customers, you will provide professional and timely support by phone, email, and other communication channels. You'll assist users with inquiries, password resets, troubleshooting, and service requests while working closely with internal teams to ensure a positive customer experience.
This is a full-time permanent opportunity based in Moncton, Recent Brunswick. This role follows a hybrid work model, requiring team members to work from both the office and home based on business needs.
Locations
- Bilingual Service Desk Analyst (English/French)
- Category: Service Desk / End User Services
- Main location: Canada, New Brunswick, Moncton
- Position ID: J1026-0817
- Employment Type: Full Time
📌 Bilingual Service Desk Analyst (English/French) (Canada)
🏢 CGI Group
📍 Canada
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