Vacancy Type: Full-time Permanent, Full time Temporary

Salary/Hourly Range: $49.50 - $54.26 per hour

Work Details (Days/Hours): Monday – Friday, 35 hours per week

Hybrid Eligible: Yes

Affiliation: CUPE Local 79

Division and Department Facilities Management

Number of Vacancies: 9

Existing/Recent Job: Existing

Grade: TCHC 8

Vacancy Status: Existing Vacancy

Candidate List or Eligibility List: Candidate List

What we offer

In addition to competitive compensation and a rewarding career where you can truly make a difference, we offer a comprehensive package that meets the various needs of our diverse employees, including:

- Ability to participate in inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities;
- Three (3) weeks paid annual vacation days, increasing with years of service;
- Four (4) paid personal days;
- Defined benefit pension plan with OMERS, includes 100-per-cent employer matching;
- Health and dental benefits;
- Employee and family assistance program;
- Maternity and parental leave top up (93% of base salary);
- Training and development programs including tuition reimbursement of $1500 per calendar year;
- Fitness membership discount.

This job offers the opportunity to work from home as part of a hybrid work arrangement. This arrangement will allow you to work some days at a TCHC work location and the rest of the time from home. The amount of time required to work at a TCHC work location is flexible, while considering operational and service delivery requirements.

Make a difference





Are you passionate about building security systems and looking for an opportunity to work with an organization that is dedicated to improving the lives of residents from diverse backgrounds? If this sounds like your ideal career, then Toronto Community Housing is the place for you We are searching for a collaborative and strategic team player who enjoys working in a dynamic and energetic environment. In this role, you will get to work with internal and external partners to manage security system-related projects in residential buildings.

The Program Supervisor will administer, coordinate, design and deliver demand and maintenance services/solutions to clients. The Security Systems unit within the Smart Buildings and Energy Management group is responsible for all planned and demand repairs to the building security systems throughout TCHC’s portfolio.

What you’ll do

- Plan, coordinate, implementand inspectplanned, preventative and emergency maintenance and construction programs
- Providerecommendationin assessing operating systems by replacing/extending life cycle and/or reducing/mitigating potential damages in life cycle of building components
- Prepare, evaluateand executeservice proposals(e.g. RFP, quote, contract review, etc.) of construction, preventative, and demand service requests for clients on an on-call 24/7 basis




- Establishclient communication protocols, financial reporting mechanisms, progress updates, scheduling and work activities to meet/exceed contract obligations
- Mitigaterisks to client’s assets through establishment of proven service standardsAssiststaff and clients in providing business operation performance reports
- Maintainquality assurance standards
- Supervisemulti-disciplinary vendors’ pool, including performance evaluations, site inspection, service procurement and delivery strategies from concept to completion
- Coordinate with various departments within TCH to successfully implement assignments
- Recommend, implementand evaluatecorporate vendor management policies and procedures
- Supervise, mentor, trainand directunionized service and administrative staff
- Coordinateall aspects of service delivery and staff deployment
- Managestaff’s attendance including vacation requests, payroll input and monitoring of staffing capacity (shifts, on call, call-out schedules, etc.)
- Coordinatewith Human Resources and respective Unions to handle conflict resolution and grievances
- Participatein Joint Health and Safety Committee (JHSC) meetings and/or other committees as required
- Participatein Health and Safety compliance, workplace accident and injury investigations and reporting
- Manageongoing project communication to all parties including progress meetings and presentations to stakeholders.
- Prepareand/or reviewproject budgets including profit projections, tracking, adjusting and reporting on profits and costs anomalies, and reconciling costs for quarter/year end

📌 Program Supervisor, Building Security Systems (Toronto)
🏢 Tchc
📍 Toronto