Position Summary

We are looking for a Senior Salesforce Architect, reporting to the Sr Manager- AI & Platform Architecture, to design, deliver, and continuously improve our Product-to-Cash landscape on Salesforce. This is a coaching and mentoring‑focused role: you will guide engineers and solution designers, raise architectural standards, and bring deep hands‑on expertise in Revenue Cloud Advanced (RCA), the billing system, and the broader quote‑to‑cash lifecycle.

Working in close partnership with other Architects, you will help solve complex business and technical challenges and ensure solutions are designed to best serve the evolving needs of the company. The ideal candidate pairs robust Salesforce architecture experience with an AI‑first mindset, applying Agentforce and Claude‑based solutions to solve problems, and the ability to identify and resolve process and technology gaps across the Product‑to‑Cash value chain, ensuring solutions align to their core business domains and to the enterprise taxonomy framework that underpins domain roadmaps and technology transformation.

Key Responsibilities

- Serve as the architectural coach and mentor for engineers and solution designers across the Product‑to‑Cash domain, building team capability in Revenue Cloud Advanced and billing
- Partner closely with the Principal Salesforce Architect to align on architectural direction,



solve complex business and technical challenges together, and ensure solutions are designed to best serve the evolving needs of the company
- Produce High‑Level Designs (HLD), Low‑Level Designs (LLD), and conceptual diagrams that clearly communicate architecture to technical and business audiences
- Manage architecture and system roadmaps, ensuring alignment with platform standards and the long‑term direction of the Product‑to‑Cash landscape
- Define, maintain, and enforce platform standards across the Salesforce ecosystem
- Build Proof of Concepts (POCs) to prove out the architecture and validate design decisions before delivery
- Actively participate in requirement gathering, clarifying scope and resolving ambiguity early in the lifecycle
- Work with the integration team to design and govern integrations, ensuring seamless communication and data flow across systems
- Provide hands‑on Revenue Cloud Advanced (RCA)/CPQ coaching, including configuration patterns, design trade‑offs, and implementation best practices
- Own the end‑to‑end architecture of the Product‑to‑Cash lifecycle: quoting, contracting, ordering, fulfilment, billing, invoicing, revenue, customer success, and customer support
- Architect and govern the billing system and billing platform, ensuring accurate invoicing, billing schedules,

📌 Senior Salesforce Architect (Mississauga)
🏢 PointClickCare
📍 Mississauga