At Westin, everything we do is designed to help our guests be at their best, and they appreciate our supportive attitude, anticipatory service, and extensive knowledge on how to assist them throughout their stay. We are looking for agile people who are excited to join our team of hospitality professionals. Are you ready to jump into any situation and give a helping hand? If you’re someone who has is positive, adaptable and intuitive, with a genuine interest in the well-being of others around you, we invite you to discover how you can thrive at Westin.
Schedule : Overnight
The Impact You’ll Make:
Our Quality Keepers know that the countless small details end up making a big impression on our customers. It is their organization, attention to detail and overall care for their work that reinforces our position as the world’s leading hospitality company. The Overnight Service Express Agent is responsible to assist guest with check-ins and check-outs, to answer the telephones, respond to guest inquiries, provide In Room Dining options, and take In Room Dining orders.
The Wellness you Deserve:
- We’ll support you in and out of the workplace by offering:
- Team-spirited coworkers & encouraging management
- Learning and development opportunities
- Reward and Recognition Programs
- Staff Accommodation (based on availability)
- Enjoy Discounted Hotel stays with Marriott ‘Explore’ Program
- Complimentary Staff Meal
- Summer & Winter Wellness package up to $2000/yr
What we are looking for:
- A warm, people-oriented demeanor
- A team-first attitude
- Inspired to help and interact with others
Position Requirements:
- Provide prompt and efficient check in and out while adhering to Westin standards
- Upsell rooms and suggest the use of outlets on the property
- Solicit qualified new members for the Marriott Bonvoy preferred guest program
- Provide various concierge services when concierge is unavailable
- Explain services and packages available within the hotel
- Follow basic accounting principles: collect, post, verify and be able to explain all charges on a guest’s room
📌 Overnight Front Desk Agent (Whistler)
🏢 Marriott International
📍 Whistler
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