We are looking for a talented individual with experience in the transportation industry to oversee routes and driver efficiency. This role includes administrative tasks, customer service, and general transport coordination.
Advantages
- Title: Route and Driver Coordinator
- Location: Chambly
- Schedule: Monday to Friday from 6:00 AM to 2:00 PM
- Salary: Between $55,000 and $60,000 depending on experience, reviewed annually
- Insurance: Comprehensive insurance program, 55% covered by the employer
- Retirement: RRSP program with an employer contribution matching 1% of the salary
Responsibilities
- Urgently dispatch Express pickups and strategically audit planned routes to maximize efficiency.
- Track and manage the lifecycle of undelivered parcels, returns, and missed pickups, turning unexpected logistical hurdles into seamless resolutions.
- Onboard new broker-drivers, manage departures, and maintain the broker network at its peak performance level.
- Analyze weekly transit metrics (tracking efficiency, delays, and missed windows) to help us continuously optimize.
- Conduct on-site truck inspections to guarantee full compliance with brand standards, safety equipment, and uniform guidelines.
- Maintain up-to-date databases for fleet vehicles, license plates, broker contacts, and operational records.
- Serve as the primary point of contact for clients, expertly managing inquiries and proactively communicating pickup and delivery updates.
- Investigate delivery errors and collaborate directly with brokers to quickly implement corrective measures.
- Manage weekly
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