We are currently recruiting a Permanent Full Time motivated and patient-oriented Diagnostic Imaging - Call Centre Representative/Receptionist to join our dynamic team. In this role, you will be the first point of contact for our patients, providing exceptional service and support. Your primary responsibility will be to handle inbound calls for patient appointments and assist with patient inquiries.

Competitive Salary: Take advantage of our registered retirement savings plan and comprehensive advantages package to support your health and financial future.

Paid Training: We invest in your success with paid hands on training programs.

Paid Time Off: Benefit from generous paid time off to recharge and maintain your work-life balancewith a company that values your personal time. Ensures all calls are answered promptly, consistently exercising utmost diplomacy and tact,



to ensure exceptional service to both patients and physicians Demonstrate excellent phone etiquette while communicating with patients Completes data entry for patient's demographics and appointment information Adheres to all privacy and confidentiality policies and procedures Medical Office Assistant diploma including completion of a medical terminology course is a strong asset Previous call centre experience, along with booking diagnostic imaging appointments would be an asset Proficiency in data entry and basic computer skills This position is based in a call centre environment and requires prolonged periods of sitting and front-line patient interaction over the phone In accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code, True North Imaging will provide accommodations throughout the recruitment and selection process.

📌 Call Centre Rep/Receptionist (Kitchener)
🏢 True North Imaging
📍 Kitchener