Cross Border Coordinator - Afternoon Shift

Office Operations Winnipeg, MB, CA

2 days ago Requisition ID: 1077

Salary Range: $36,000.00 To $40,000.00 Annually

Frontier Supply Chain Solutions Inc. is a provider of Canadian and US Customs Services, Trade Consulting, Supply Chain Logistics, including courier, TL and LTL services.

We are seeking Cross Border Coordinator with a robust customer service background to join our team at our Winnipeg location. In this role you will be dispatch-focused and customer-oriented, supporting both client, customer and internal service needs. You will be collaborating closely with internal teams, including the warehouse, customer service and dispatch to ensure smooth daily operations. Your commitment to service excellence will be key to ensuring our clients receive reliable, high-quality support and remain satisfied with our services we provide.

This role follows a Monday to Friday schedule, with an eight-hour workday beginning at 1:00 pm and running till 9:00pm. Flexibility to work on Sundays, as required, is also necessary.

As a Cross Border Coordinator, you will be responsible for:

- Coordinate customer shipments,



schedule pickups, and track shipments from the U.S. to the company’s U.S. warehouse.
- Prepare and verify Bills of Lading (BOLs) for accuracy and attach PARS stickers as required for customs clearance.
- Coordinate with Customs Brokers to ensure required documentation, including electronic manifests, ACE, ACI, and PARS, is completed and accepted, while resolving customs-related issues and ensuring regulatory compliance.
- Schedule pickups through courier and carrier websites, track inbound and outbound shipments, and resolve delays to ensure timely delivery.
- Provide clear instructions to warehouse teams in the U.S., Saskatoon, Toronto, and Winnipeg regarding freight handling and processing.
- Enter and update shipment and operational data in logistics and trucking software.
- Complete reports and analyze transportation data to support operational efficiency and accurate record-keeping.
- Collaborate with the Business Development team to address customer concerns and assist with

📌 Cross Border Coordinator (Winnipeg)
🏢 FRONTIER SUPPLY CHAIN SOLUTIONS
📍 Winnipeg