AtRisasDental and Braces, our focus is providing quality and affordable dental care and braces for families everywhere. Our goal is to think and speak a language that patients understand. For this reason, our Company Statement is We Speak Patient™. The result is happier, healthier Patients, and better opportunities for our doctors and team members.

We are seeking a friendly and professionalBilingual Front Office Administrative Assistantto join ourRisasFamily.The Director of First Impressionswill provide a hospitality focused experience for every patient as they enter and exit ouroffice.We wantanenergetic team player,who is detail oriented, has a strong work ethic and takes ownership of his/her work.Director of First Impressionsprovide exceptional care for our patients while working efficiently to maintain patient flow.

Responsibilities

- Greet andcheck-inpatients with a cheerful and professional demeanor
- Obtain patient informationand insuranceverification
- Monitorpatient flow
- Identify, assist, and attend topatient needs
- Respond to treatment and billing questions
- Encouragepositivepatientreviews
- Maintainthe appearance ofa clean office environment
- Prepare documents for patient visits/treatment
- Sort and distributemail;including writing letters to patients
- Maintain strict compliance with State, Federal, and other regulations, (e.g.,



OSHA, HIPAA, andRisaspolicies and practices)
- Any other duties and responsibilities as assigned

Qualifications

- Bilingual Spanish/English required
- Outgoing, upbeat,and the ability tocomfortably engagepatients
- A positive attitude and deep commitment to great customer service
- Excellent written and verbal communication skills
- Excellent phone rapport and aptitude for customer service withintuitive and proactive approach to serving others
- Ability to multi-task inafast-pacedenvironment
- Proficiency in use of Microsoft office programs
- Must havea warm friendly, outgoing personality and excellent organizational skills
- Ability to work within a team environment and lend support, as a team player, to team members as needed.

Benefits

RisasDental and Braces offers a comprehensive benefits package including

- 12-hour shifts, 3 days a week
- Medical and vision benefits
- Free dental services
- 401(k) with employer match
- Tuition reimbursement opportunities
- And many other ancillary benefits

The working environment is fun, rapid paced, challenging, and rewarding with opportunities for professional development and career advancement. Join us in this work. Begin a career that is full of meaning and value.

📌 Front Office Assistant (Aurora)
🏢 Risas Dental and Braces
📍 Aurora