Who are we?
Equinix is the world’s digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the prospect to shape their future. A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You’ll work across teams, influence key decisions, and help shape the path forward. You’ll find belonging, purpose, and a team that welcomes you—because when you feel valued, you’re empowered to do your best work.
About The Role
We’re looking for a Senior Staff Technical Program Manager to join Equinix's Digital and Innovation Office. This is a senior individual contributor role for an experienced program manager who has spent years running complex, multi-team programs and knows how to get things done across organizational boundaries — with limited oversight.
You’ll lead complex, high-priority, cross-functional programs end to end, work across technical and business teams, and help shape how program management is practiced across DIO. You will also mentor other junior project and program managers within the PMO. Critically, we’re looking for someone who is actively curious about how AI tools can make program management faster, more thorough, and more scalable — and who can put that curiosity to practical use.
What You’ll Do
Project, Program, & Portfolio Execution
Own, shape, and drive complex, cross-functional technology programs through the full technology development lifecycle (scope, schedule, change, risk, procurement, vendor, and closure)
Assess and recommend the right delivery approach (Agile, Waterfall, hybrid, SAFe) based on program needs




Manage multiple workstreams, risks and inter-dependencies, budgets, and timelines simultaneously – in collaboration with other program/ portfolio managers, if applicable
Proactively identify and resolve blockers at the program level, including issues that cut across teams or organizations
Lead effort estimation, resource planning, and capacity alignment with senior stakeholders
Conduct structured retrospectives and translate learnings into lasting process improvements
Stakeholder Management
Build working relationships with senior leaders, directors, and VP-level stakeholders across technical and business functions ensuring alignment and business readiness
Define and publish communication plans, facilitate decision making and resolve cross-team conflicts before they become program risks
Lead or support steering committees, program reviews, and executive briefings
Leverage concise, sharp, and executive-ready content to convey current state of affairs and drive required outcomes
Governance & Reporting
Effectively and proactively monitor and report program progress and health, milestones, risks and mitigation, scope changes, resource needs and decisions
Create and use JIRA or other tool-based dashboards to visualize program related data
Ensure compliance with internal controls, standards, and documentation practices
Support vendor management and third-party integrations, where applicable




Track and report financial data, program metrics, and operational effectiveness
Agile Delivery & Facilitation
Use your strong command over multiple PM methodologies (Agile, Scrum, SAFe, Waterfall, Kanban) to determine the best approach for a given program and apply them correctly
Lead 3-5 agile teams as an RTE (release train engineer)
Coach teams on Agile best practices and metrics (velocity, burndown, backlog health,) using Jira/Confluence
Facilitate scrum of scrums and structure work delivery across Agile Release Trains (ARTs) through ART ceremonies (PI Planning, ART Sync, PO Sync, System Demo)
Use data analysis and modelling to uncover insights and support decision-making
AI Enablement and PM Innovation
Actively use AI tools to accelerate program work — status reporting, risk synthesis, documentation, meeting prep, and more
Able to evaluate practical opportunities and apply lightweight AI-powered solutions to day to day program management workflows without requiring engineering support
Help scale program management bandwidth by mentoring and enabling other PMs and teams to leverage AI effectively
Stay current on relevant AI and other tooling improvements and share what's working with the broader TPM community
Define and document PM standards, templates, and processes that others can use and build on
Experience
12+ years of technical program or project management experience with a demonstrated track record running large, complex programs with multiple teams and external dependencies
Previous data center experience highly preferred
Specific exposure to following in an enterprise environment is highly desirable
Engineering excellence domains: SRE, de

📌 Senior technology program manager (Toronto)
🏢 Equinix
📍 Toronto