Dialogue is the #1 virtual care provider in Canada. By developing our Integrated Health Platform, we provide exceptional online health and wellness programs (primary care, mental health, iCBT, EAP, and wellness) to organizations that want to improve the wellness of their employees and families.

When it comes to our work, we set the bar high. Together, we’re transforming health and helping millions improve their well-being. We’re firm believers that great people don’t settle on:

- Impact
- Community
- Growth

Feel like you can make a difference? Good news, we saved you a seat

Come as you are. As a proud equal-opportunity employer, Dialogue is dedicated to creating a diverse and inclusive workplace for everyone. Qualified applicants will be considered regardless of citizenship, ethnicity, race, colour, religion, gender, gender identity or expression, sexual orientation, disability, age, or veteran status. Applicants who require specialized accommodation are encouraged to contact .





Your role asMental Health Intake Agent (Night)

Reporting to Sarine Moumdjian, Manager, Member Services, your role will be to support Employee Assistance Program (EAP) members contacting Dialogue through the call center. The Mental Health Intake Agent is the first point of contact with members through the phone and seeks to provide a simple intake experience and quick access to care, with the right practitioner for a member’s needs. This role is within Dialogue’s call center team, working closely with our broader team of case managers and practitioners on our virtual care Integrated Health platform. This is an overnight role. You can be scheduled to work as of 11:30pm until 6am.

What you'll be doing

- Be the first point of contact for members reaching out to Dialogue by phone, and lead with an empathetic member service approach
- Support new members through

📌 Mental Health Intake Agent (Vancouver)
🏢 Dialogue
📍 Vancouver