Become a vital part of delivering exceptional customer experiences as a Support Services Area Leader. Drive engagement, oversee management tasks, and ensure consistency while partnering with the Store Leader.
In this leadership role, you will manage all aspects of Support Services to achieve sales, profit, and labor goals. Collaborating with the Store Leader, you'll establish objectives, drive team engagement, and enhance people management practices. Your strategic vision will shape the service department while promoting effective onboarding and training for recent team members.
Key Responsibilities:
• Lead Support Services to meet sales and profit targets
• Provide strategic direction for the Support Services team
• Own sales forecasts and weekly operational plans




• Review departmental transfers ensuring expense control
• Facilitate product knowledge sharing among teammates
Requirements:
• Strong interpersonal communication and customer service skills
• Proven leadership in conflict resolution and delegation
• Excellent coaching and mentoring capabilities
• Superior organizational and time management skills
• Ability to analyze financial data for decision-making
Empower your team to achieve exceptional service results in this dynamic leadership role.

📌 Support Services Area Leader Role (London)
🏢 Sobeys
📍 London