Description

The Faculty of Arts is currently seeking a Full-time Regular Manager, Arts Graduate Student's Centre .

Reporting to the Director, Administrative Operations and working closely with the Associate Dean, Research, Graduate Education, & Faculty Development, the Manager, Arts Graduate Students Centre (AGSC) works 35 hours per week and is a part of the university Management and Professional Staff (MaPS) group. This is a demanding position that requires sound judgement, excellent leadership, organizational skills, and initiative, as actions impact graduate student progression and unit operations. Working within a frequently changing and shifting academic landscape, the incumbent works through peak periods which can be high stress and require balancing multiple competing priorities and deadlines.

Summary of Key Responsibilities (job functions include but are not limited to):

LEADERSHIP AND PLANNING

- Develop objectives and set goals for the AGSC in collaboration with the Director, Administrative Operations and Associate Dean, Research and Graduate Education to align with the faculty strategic plan.
- Develop plans (staff, space, equipment, etc.) and allocate resources within the unit to meet the evolving needs of students, faculty, and departmental goals.
- Work with staff and other organizational change agents (including university and external consulting teams) to:
- Evaluate current state for graduate program administration and understand complexity and impact of proposed changes.
- Ensure change management methodology, skills and knowledge are successfully deployed to plan, organize, and execute change for all initiatives.
- Collaborate with internal/external stakeholders to ensure alignment,



generate change management recommendations, and develop change management solutions including building awareness and change readiness, and implementing training and communications activities.
- Communicate regularly with stakeholders at all levels, develop, and deliver presentations as required.
- Monitor and track change adoption and realization of advantages, address issues, and celebrate successes.

- Development of documentation and implementation of practices that contribute to promotion and achievement of faculty goals in alignment with the Faculty of Graduate Studies.
- Provide strategic advice on hiring decisions and HR matters related to graduate students and hiring categories/appointment types, in collaboration with the Faculty Human Resources.
- Partner and other members of the Administrative Operations Leadership Team.
- Collaborate and communicate with the campus community on issues related to audit assessment, compliance, confidentiality, system requirements, and changes in policies and procedures.
- Prepare reports, surveys, and evaluating data to make effective decisions related to the graduate portfolio.
- Liaise with Department Heads/School Directors, Graduate Program Directors, and Pod Managers to ensure graduate student advising needs are met.




- Liaise with other student-focused units on campus as the Faculty of Graduate Studies, Student Success Centre, Student and Enrollment Services, Centre for International Students and Study Abroad, Writing Symbols Lodge, etc. to ensure coordination of AGSC practices and capitalize on opportunities for collaboration and efficiencies.

MANAGEMENT OF SUPPORT STAFF

- Full managerial discretion for direct reports, including recruitment, performance management, and discipline up to and including termination.
- Support the growth and development of team members in a complex multi-disciplinary environment.
- Allocate work to team members, adjusting workloads to meet the needs of the academic cycle, and engaging teammates in developing best practices through excellent role modeling and coaching, training, and assigning work fairly and in a way that ensures breadth of skill and development of the team.
- Ensure that effective operations and a high level of quality assurance are always maintained, so that students consistently receive professional and fair treatment.
- Provide strong leadership and uses excellent communication, problem-solving and analytical skills to lead and motivate individuals to work cohesively in a team environment.
- Manage advising policies and procedures, ensuring they are developed in accordance with university processes, policies, and procedures.

CURRICULUM AND GENERAL ADMINISTRATION

- Overall accountability for the administration and smooth functioning of the Curriculum - Graduate Academic Review Committee (GARC), including design and implementation of GARDC processes to ensure the Graduate Calendar is correct and compliant with university level policie

📌 Manager, Arts Graduate Student's Centre (Calgary)
🏢 University of Calgary
📍 Calgary