Rate: 50-60/hr

Fully remote

6 months contract- possibility of extension

Our team is seeking Customer Identity Management (CIM) Consultants to support the delivery of a managed service engagement. This opportunity involves supporting ongoing platform operations, change requests, and application onboarding activities within a customer identity and access management environment. This role is ideal for professionals with hands-on experience in customer IAM technologies such as Ping Identity, Okta, Transmit Security, or similar customer identity platforms, who are comfortable working directly with clients in a fast-paced managed services workplace.

REQUIRED SKILLS AND EXPERIENCE

- 3+ years Experience supporting Customer Identity and Access Management (CIAM/CIM) solutions.
- Hands-on experience with at least one of the following:

○ Ping Identity (preferred)

○ Okta

○ Transmit Security

○ Auth0

○ Other comparable customer identity platforms

- Experience supporting production environments through ticket management and change requests.




- Knowledge of authentication and identity protocols such as:

○ SAML

○ OAuth 2.0

○ OpenID Connect (OIDC)

○ MFA

- Robust troubleshooting and analytical skills. Excellent verbal and written communication skills with the ability to engage directly with clients.

NICE TO HAVE SKILLS AND EXPERIENCE
- Previous experience in a managed services setting.
- Experience onboarding applications into customer IAM platforms.
- Understanding of identity governance, customer authentication journeys, and federation concepts.
- Consulting or professional services experience supporting enterprise clients.

Vacancy Status:

This posting is for a currently vacant role, and the successful candidate will be hired into an existing open position.

Please Note: We may use artificial intelligence tools to assist with the screening, assessment, or selection of potential applicants for this position.

📌 CIAM Consultant (Canada)
🏢 Insight Global
📍 Canada