Become a vital part of Neilson Financial Services as a Customer Care Claims Agent, dedicated to providing exceptional service in life insurance claims management. Help policyholders receive timely support during critical times in this customer-focused role.

Neilson is seeking a detail-oriented Customer Care Claims Agent with at least 1 year of insurance claims experience. Your primary responsibilities include managing claims processes, effectively communicating with stakeholders, and ensuring regulatory compliance. You will also play a significant role in upholding Neilson's commitment to outstanding customer service, making a meaningful impact in clients' lives.

Key Responsibilities

- Handle all aspects of the claims process personally
- Communicate effectively via email, phone, and workflows




- Update claim logs accurately and punctually
- Assess individual circumstances for each assigned case
- Maintain customer engagement throughout the claims process

Requirements:
- 1+ years of experience in insurance claims handling
- Excellent verbal and written communication skills
- Robust attention to detail and record maintenance
- Proficient computer skills and knowledge of compliance
- Familiarity with Canadian life insurance regulations preferred

Contribute to making a difference in clients' lives while advancing your career in financial services with Neilson.

📌 Claims Agent at Neilson Financial Services (Toronto)
🏢 Neilson Financial Services
📍 Toronto