MUST HAVES:

1.

Hands

On technical expertise with deep familiarity of Audio Visual and Video Conferencing hardware and platforms

- Strong writing skills for training/user manual creation with attention to detail
- Scenario based & practical teaching style with real use cases
- Ability to translate complex technical terms into plain language

Description

Coordinate and provide leadership for the planning, design, development, delivery, evaluation and support of training programs and materials (including E-learning Module, manuals) for Justice Video Network (JVN) technologies

Deliver required on-site and virtual training to JVN end-users

Coordinate and assist with development of graphic user interface designs and user acceptance test cases, and coordinate user acceptance testing

Skills

Experience and Skill Set Requirements

Training Needs Assessment, Analysis and Planning

Training Design, Development and Evaluation

Training Delivery and Administration

Business Analysis and User Acceptance Testing

Reviewing control system graphic user interface based on business requirements

E-learning interactive modules

Knowledge of adult education principles/practices such as learning needs assessment, program design, and development strategies/methods

Demonstrated experience with software applications including word processing, spreadsheets, presentation software, web-based facilitation tools and practices and eLearning software

Delivered motivational training to various technology users

Prepared/delivered reports, training and associated communication products

Experienced in tailoring training delivery methods based on the needs of various user groups

Experienced with Adobe Captivate

Familiar with AODA requirements for both interactive e-learning and written manuals.





At least 5 years of audio and videoconferencing technology experience

At least 10 years of adult training experience

Criteria Ratings

Training, Business Analysis and E-learning modules creation Skills - 30 Points

In-person training delivery for groups and individuals; remote training for groups and individuals

Oral and written communication skills, Interpersonal and consultative skills, facilitation skills

Preparation and review of paper-based and electronic training materials, support materials, and user manuals

Technical Skills - 35 points

Videoconferencing technology, both hardware and software proficiency

Experience and familiarity with audio and video technology, including cameras, displays, microphones, audio amplification, audio and video input and output connectors, touch panel controllers

Communication - 30 points

Ability to explain complex concepts in a clear, concise, and engaging manner.

Strong presentation skills for delivering training sessions to diverse audiences.

Active listening skills to understand learner needs and respond appropriately.

Confident speaking style with appropriate tone and pacing.

Proficiency in creating training materials, guides, and documentation that are easy to understand.

Ability to write clear and qualified emails and reports.

Skilled in facilitating discussions and encouraging participation.

Empathy and adaptability to different learning styles and cultural backgrounds.

Skilled in asking probing questions to assess understanding and encourage critical thinking.

Public Sector Experience - 5 points

5 Years of Experience

Knowledge Transfer

Training Manuals

Adobe Captivate source and project files

Managers / Project Managers / Team members

1:1 meetings / team meetings / documentation on SharePoint site, throughout the duration of the project life cycle etc.

📌 CLDRTraining Specialist - Toronto - Onsite - Contract
🏢 Cloud Resourcing
📍 Toronto