Community & Membership Manager

Job Overview

We are seeking an organized, creative, and results-oriented Community & Membership Manager to support community engagement, membership growth, and digital communications. This role focuses on developing marketing initiatives, managing social media channels, creating promotional content, and analyzing engagement data to improve the visibility and effectiveness of organizational programs.

The ideal candidate has experience in digital marketing, social media management, content creation, and community engagement. Strong communication, graphic design, analytical, and organizational skills are important for maintaining consistent messaging and building positive relationships with members and the broader community.

Key Responsibilities

- Community Engagement: Develop and implement strategies to increase community participation, strengthen member relationships, and promote organizational initiatives across digital channels.
- Social Media Management: Manage platforms such as Facebook, Instagram, and LinkedIn, including content scheduling, audience interaction, and performance monitoring using tools such as Hootsuite or Buffer.
- Content Creation and Graphic Design: Create visual assets and promotional materials for events, campaigns, membership programs, and organizational communications using Adobe Photoshop, Illustrator, and other Adobe Creative Cloud applications.
- Search Engine Optimization: Conduct keyword research, apply SEO best practices, and support website content improvements to enhance search visibility and organic traffic.
- Email and Digital Marketing:



Coordinate email marketing campaigns and assist with online advertising initiatives, including Facebook Ads, to promote programs and increase audience engagement.
- Website and Campaign Analytics: Use Google Analytics and other relevant reporting tools to monitor website traffic, evaluate campaign performance, and identify opportunities for improvement.
- Content Review: Proofread and edit marketing materials, social media posts, emails, and website content to maintain accuracy, clarity, and brand consistency.
- Cross-Functional Collaboration: Work with internal teams and relevant stakeholders to coordinate campaigns and ensure consistent communication across channels.
- Performance Reporting: Track membership engagement, audience feedback, campaign results, and other relevant metrics to support data-informed decisions.
- Continuous Improvement: Review engagement trends and campaign outcomes to recommend adjustments to content, outreach methods, and digital marketing strategies.

Qualifications and Skills

- Previous experience in digital marketing, social media management, content marketing, community engagement, or a related field.
- Familiarity with social media platforms, content scheduling tools,



and digital audience engagement practices.
- Proficiency in graphic design software, such as Adobe Photoshop and Adobe Illustrator; experience with Adobe Creative Cloud is an asset.
- Understanding of SEO principles, keyword research, and website content optimization.
- Familiarity with Google Analytics or similar tools for tracking website traffic and marketing performance.
- Experience with email marketing platforms and digital advertising campaigns, including Facebook Ads.
- Strong proofreading, editing, and written communication skills.
- Ability to interpret engagement metrics and use data to support marketing decisions.
- Excellent organizational and time-management skills, including the ability to coordinate multiple campaigns and deadlines.
- Strong attention to detail and an understanding of brand consistency across digital channels.
- Experience with e-commerce platforms or online membership systems is an asset but is not required.
- Ability to work collaboratively, adapt to changing priorities, and contribute ideas for improving community engagement.

Work Environment The Community & Membership Manager collaborates with internal teams and community stakeholders to support digital communications, membership initiatives, and audience engagement. The role combines creative content development, campaign coordination, and performance analysis to help achieve organizational objectives. Pay: $36,800.00-$105,000.00 per year

Perks

- Dental care
- Flexible schedule
- In office parking

Work Location: In person

📌 Community & Membership Manager (London)
🏢 Gujarati Cultural Society of Canada
📍 London