Elevate operational efficiency with Johnson Controls as an HVAC Service Scheduling Coordinator, primarily office-based. Manage technician schedules and customer service requests to ensure seamless service delivery. In this role, reporting to the Service Manager, you'll coordinate schedules for technicians while receiving and managing customer service calls.

Key responsibilities
include ensuring timely preventative maintenance, daily debriefing of technician activities, and collaboration with billing coordinators to streamline job progress through the business process.

Key Responsibilities
• Manage incoming customer service requests for HVAC services
• Coordinate scheduling of technicians with service needs




• Communicate directly with customers regarding service plans
• Follow up to ensure services meet customer expectations
• Maintain accurate customer account information in NxGen

Requirements:
• High school diploma or equivalent
• Robust organizational and communication skills
• Ability to manage multiple tasks effectively
• Experience in service scheduling is preferred
• Proficient in influencing team cohesion and achieving goals Bring your strong organizational skills and customer-focused approach to this HVAC coordination role at Johnson Controls.

📌 HVAC Service Scheduling Coordinator (Halifax Regional Municipality)
🏢 Johnson Controls
📍 Halifax Regional Municipality