Communication and Storytelling Coordinator Job Category: Administration & Office Support Requisition Number: CLINI001211
- Posted : October 16, 2026
- Full-Time
- On-site Locations Showing 1 location Guelph, ON N1K1H3, CAN Description Are you a skilled and compassionate communication and storytelling coordinator ready to make a meaningful impact in the lives of individuals with developmental disabilities? Hopewell Support Services is seeking a full-time Communication and storytelling coordinator to join our team, providing support across multiple sites in Guelph-Wellington, ON YOUR BENEFITS & PERKS We invest in our people and support their growth. We reward hard work and cultivate an environment where you can thrive. Here are some of the benefits you can expect as part of our team:
- Competitive annual salary of $35.08 per hour with annual range of $72,965.98 and flexible full time work schedule based on client & staff needs.
- Comprehensive group benefits coverage including life, AD & D, health, medical and dental benefits coverage.
- Contributory group registered retirement savings plan
- Hopewell contributes up to 3%.
- Generous paid time off with up to 25 days per year of vacation and holiday pay depending on length of service with Hopewell.
- Opportunity to join a collaborative, tight-knit team with a supportive culture.
- Professional growth and development opportunities in applied behaviour analysis (ABA).
- The chance to make a meaningful impact every day in the lives of those we support. JOB SUMMARY The Communications and Storytelling Coordinator brings Hopewell's mission, people and impact to life through authentic, engaging and respectful communications. The role spends meaningful time in Hopewell's homes, programs and community activities,



building relationships and identifying stories that help people understand and trust Hopewell. This is a hands-on role for someone who is curious, personable and comfortable inserting themselves into the life of the organization. The coordinator interviews people, captures photography and video, develops stories and helps share content across Hopewell's communication channels. Technology and automation support planning, drafting, repurposing, scheduling and reporting; the coordinator provides the human presence, judgment and final review that cannot be automated. All communications must reflect Hopewell's commitment to person-centered practice, Social Role Valorization, dignity, choice, informed consent and respectful representation. The coordinator works closely with leadership, operational teams and Hopewell's external communications partner, which provides strategic guidance, mentorship and specialized expertise. DUTIES AND RESPONSIBILITIES Story Discovery and Relationship Building
- Build trusting relationships with people supported, families, employees, volunteers, community partners and leadership.
- Regularly spend time in Hopewell homes, programs and community activities to understand the work and recognize meaningful stories as they happen.
- Proactively seek story ideas from various programs, homes and people in alignment with our mission, vision and values and strategic plan.




- Interview people from a range of backgrounds and support people to share their own experiences in their own voice whenever possible. Content Creation and Respectful Representation
- Capture high-quality photography, video, interviews and other source material in dynamic, real-world settings.
- Develop and edit stories, social content, short-form videos, website features, newsletter content and other multimedia materials.
- Apply Social Role Valorization and person-centered principles to language, imagery, setting and context so communications portray people with dignity and avoid stereotypes or an unnecessary focus on disability or dependence.
- Confirm informed consent before creating or publishing content and follow Hopewell's privacy, media-consent and approval requirements.
- Work with operational leaders when content involves people supported to ensure it is accurate, appropriate and respectful. Content Coordination and Digital Channels
- Use Hopewell's communications systems and automated workflows to help maintain content calendars, organize story leads and repurpose approved source material across channels.
- Review, personalize and finalize technology-assisted drafts to protect Hopewell's voice, accuracy and authenticity.
- Coordinate approved content across Hopewell’s social media, website, newsletters and other digital channels, applying current social media practices and foundational SEO principles to strengthen reach, engagement and visibility.
- Coordinate approved content for Hopewell's social media, website, newsletters and other digital channels.
- Monitor audience engagement and maintain an organized library of approved stories and visual assets, including accurate consent information. Community Visibility and Campaign Support
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📌 Communication and Storytelling Coordinator (Guelph)
🏢 Hopewell Support Services
📍 Guelph