JOB PURPOSE The Coordinator: Volunteers is responsible for coordinating day-to-day operations of the Volunteer program at the Ottawa Humane Society (OHS).

DUTIES AND RESPONSIBILITIES

- Support volunteer promotion and recruitment processes
- Coordinate and deliver volunteer onboarding and orientations
- Track required training, certifications, and documentation
- Support the development, planning and execution of OHS volunteer programs and activities in cooperation with other departments
- Administer the volunteer program including scheduling, communication, statistical and other reporting
- Support the development and delivery of volunteer recognition and retention programs, events, and activities
- Research and support OHS student and work placement plans and programs
- Maintain communication between the volunteer department, other OHS departments, and assigned program volunteers
- Solicit appropriate feedback on OHS volunteer programs
- Enter data and maintain data integrity in Better Impact and Chameleon
- Support the activities of coworkers, as well as volunteer department volunteers, students and work placements and provide orientation and training as required
- Be thoroughly familiar with pertinent legislation, regulations, guidelines, OHS policies, procedures, collective agreement, and good animal care practices
- Produce and maintain accurate reports, records, and files
- Participate in supervision, evaluation, training and other meetings as required
- Participate in the identification and evaluation of OHS program goals and objectives
- participate in professional development opportunities
- Represent the OHS in a skilled manner




- Participate in public relations and promotional activities as required
- May be required to assume some of the responsibilities of the Manager: Volunteers

QUALIFICATIONS

- Secondary school diploma or equivalent
- Post-secondary school diploma or certificate in a relevant field, preferably volunteer management
- Minimum of one year’s experience supporting program administration, preferably in a non-­profit environment
- Event coordination experience is an asset
- Experience with recruitment and training is an asset
- Better Impact or other volunteer management software experience is an asset
- Proficiency in Microsoft Office Suite
- Skilled working proficiency in spoken and written English is required

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

- Employee will be required to work occasional evening, holiday and weekend shifts
- Employment is conditional upon having and maintaining a valid driver’s license
- Employment is conditional upon maintaining confidentiality of OHS information
- Employment is conditional upon the ability to work around all species of animals safely

HOW TO APPLY The Ottawa Humane Society is an equal opportunity employer. We value a diverse workplace and encourage applications from all qualified individuals of any race, religion, gender, sexual orientation, age, ability, or other protected characteristic. We offer accommodation for applicants with disabilities in our recruitment processes. If you are contacted by the OHS regarding a job opportunity, please let us know prior to interview if you require any accommodations.

This posting seeks to fill an existing vacancy.

SCHEDULE:

75 hours bi-weekly, Monday - Friday

May be required to work evening and weekends.

📌 Coordinator: Volunteers (Ottawa)
🏢 Ottawa Humane Society
📍 Ottawa