Drive customer-centric strategies with Canadian Tire Corporation as a Senior Consultant in Customer Performance. Utilize analytics to deliver insights and enhance decision-making for high-level initiatives. As a Senior Consultant, you will focus on performance measurement and customer storytelling.

This role requires partnering with cross-functional teams to evaluate performance metrics across customer loyalty, market, and brand. Use data analysis to unveil strategic opportunities, ensuring your recommendations are actionable and impactful. Key Responsibilities:

- Develop monthly and quarterly customer performance dashboards
- Craft compelling customer narratives from KPI results
- Monitor and analyze customer engagement and loyalty metrics
- Provide insights for senior leadership decision-making
- Act as an advisor on customer performance frameworks Requirements:
- 5+ years in analytics or customer insights roles
- Robust analytical and problem-solving skills
- Proficiency in Excel, Power BI, and SQL
- Experience in performance measurement and reporting
- Excellent communication and presentation abilities Leverage your experience in analytics and strategic insights to shape customer performance at CTC.

📌 Customer Performance Consultant at CTC (Toronto)
🏢 Canadiantirecorporation
📍 Toronto