Customer Service Advisor

Mammoth Imaging — Mississauga, ON Full-Time | On-Site The Role

As our Customer Service Advisor, you'll be the first point of contact for our clients and visitors — responding to email queries, answering calls, managing correspondence, and keeping our front office running smoothly. This is a varied, hands-on role that blends customer service with office administration. You'll be the hub that connects our customers, vendors, and production team, so strong communication and organization are essential.

What You'll Do

- Serve as the first point of contact at our front desk, greeting visitors and answering incoming calls with professionalism and warmth
- Manage all customer and company correspondence — email, phone, and in-person — with prompt, clear, and courteous communication
- Handle daily office duties and keep front-office operations organized and efficient
- Maintain office and production supply inventory, monitoring stock levels and anticipating needs
- Place and track orders with vendors, following up to ensure timely delivery
- Maintain and update our customer and vendor database with accuracy and attention to detail
- Schedule and coordinate waste pickups and other facility services
- Support the broader team with administrative tasks as needed

What We're Looking For




- Excellent communication skills — polished phone manners and outstanding written and verbal communication are a must
- Strong organizational skills — you can juggle multiple tasks, prioritize effectively, and keep details from slipping through the cracks
- A skilled, friendly demeanor with a genuine customer-first attitude
- Self-motivated and dependable, comfortable taking ownership of front-office operations
- Proficiency with standard office software (email, word processing, spreadsheets)
- Experience in a customer service, receptionist, or office administration role is an asset

Nice to Have
- Working knowledge of QuickBooks a plus
- Familiarity with the printing, signage, or trade show industry

Why Join Mammoth Imaging?
- A stable, growing company with a supportive team environment
- 21 years in business serving the GTA
- Variety in your day — no two days are exactly alike
- The opportunity to grow your skills across customer service, administration, and operations

How to Apply Please send your resume and a brief cover letter telling us why you'd be a great fit. We thank all applicants for their interest; only those selected for an interview will be contacted.

Job Type: Full-time

Pay: $22.00-$24.00 per hour

Expected hours: 40.0 per week

Experience

- service advisor: 2 years (preferred)
- Customer service: 3 years (preferred)

Work Location: In person

📌 Customer Service Advisor (LOCAL Mississauga, Brampton, Oakville, Etobicoke Applicants ONLY)
🏢 Mammoth Imaging
📍 Mississauga