Join Canadian Fiber Optics Corp as a Customer Service Representative and engage with customers in a dynamic environment. Provide essential support for installation scheduling and service inquiries.

This role requires an energetic and outgoing individual with 5+ years in customer service, sales, or retention, preferably within telecom. You will oversee Control Center activities, manage billing tasks, and offer Tier 1 support while ensuring high customer satisfaction.

Key Responsibilities

- Oversee Control Center operations effectively
- Interact with customers via multiple communication channels
- Schedule installation and service activities with precision
- Perform billing and accounts receivable tasks
- Provide Tier 1 support and escalate issues as needed

Requirements:
- 5+ years in customer service or sales roles
- Financial experience required for billing tasks
- Excellent verbal and written communication skills
- Solid organizational and problem-solving abilities
- Valid Class 5 driver's license

Leverage your customer service expertise to enhance client interactions and service delivery with Canadian Fiber Optics Corp.

📌 Customer Service Representative at CFOC (Calgary)
🏢 Canadian Fiber Optics
📍 Calgary