Windsor Station Currency Exchange Inc. (WSCE) is seeking a reliable, professional, and detail-oriented Customer Service Representative / Administrative Assistant to join our team.

The ideal candidate must have previous cash-handling experience, strong numerical skills, excellent attention to detail, and the ability to provide exceptional customer service in a fast-paced financial setting.

Key Responsibilities

- Process cash, cheque, and foreign currency exchange transactions accurately and efficiently.
- Balance the till at the end of each shift, verify transactions, and ensure accurate cash reconciliation.
- Provide professional and courteous customer service in person and over the telephone.
- Assist clients with account openings, inquiries, and transactions.
- Answer incoming telephone calls and respond to customer requests.
- Maintain accurate records and transaction documentation.
- Use multiple computer systems and administrative applications.
- Assist with daily branch opening and closing procedures.
- Follow company policies, procedures, and applicable regulatory requirements.
- Maintain the confidentiality of customer and financial information.




- Perform general administrative duties as required.

Qualifications and Skills

- Previous cash-handling experience is mandatory.
- Customer service experience is preferred.
- Strong mathematical skills and the ability to perform numerical calculations accurately.
- Proficiency in Microsoft Excel and general computer applications.
- Excellent communication and interpersonal skills.
- Strong attention to detail and organizational skills.
- Ability to multitask, prioritize tasks, and work independently.
- Reliable, professional, and trustworthy.
- Ability to learn new computer systems and procedures quickly.

Education Requirements

- Minimum: High school diploma.
- Preferred: College diploma or bachelor's degree.

Mandatory Requirement Applicants must have previous cash-handling experience to be considered for this position.

How to Apply

Please submit your resume through Indeed. Only candidates who meet the mandatory cash-handling experience requirement will be considered.

Pay: $20.00-$30.00 per hour

Expected hours: 40.0 per week

Work Location: In person

📌 Customer Service Representative (Windsor)
🏢 Windsor Station Currency Exchange
📍 Windsor