We are seeking a dedicated and detail-oriented Dental Administrator/Treatment Coordinator to join our professional dental team. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a passion for providing outstanding patient care. In this role, you will manage patient scheduling, treatment planning, and administrative functions to ensure a smooth and efficient dental practice operation.
Duties
- Coordinate patient appointments, ensuring optimal scheduling and minimal wait times using electronic medical records systems.
- Act as the primary point of contact for patients, providing exceptional front desk support and addressing inquiries with professionalism.
- Explain treatment plans clearly to patients, including costs, insurance coverage, and financing options, to facilitate informed decision-making.
- Manage patient records accurately within electronic health record systems, the office use AbelDent software and Open Dental.
- Assist with insurance processing, claim submissions, and follow-up to maximize reimbursement.
- Support the dental team by maintaining organized office workflows and ensuring all administrative tasks are completed efficiently.
- Handle multi-line phone systems professionally,
directing calls appropriately and managing patient communications effectively.
- Ensure compliance with medical terminology standards and confidentiality regulations at all times.
Skills
- Proficiency in electronic health records systems such as AbelDent.
- Strong knowledge of dental terminology, insurance procedures.
- Previous experience as a dental receptionist or in a dental office environment for at least 2 years.
- Demonstrated administrative experience within dental offices, including front desk operations.
- Excellent communication skills with the ability to explain complex treatment plans clearly to patients.
- Familiarity with multi-line phone systems and office management software.
- Ability to multitask efficiently in a rapid-paced environment while maintaining attention to detail.
the position is open for full time or part time job, including one Saturday a month. Pay: $24.00-$30.00 per hour
Expected hours: 24.0 – 32.0 per week
Benefits
- Dental care
- On-site parking
Ability to commute/relocate:
- Mississauga, ON L5M 3C9: reliably commute or plan to relocate before starting work (preferred)
Experience:
- Dental administrator : 2 years (required)