We’re looking for an experienced dental receptionist to join our established family practice that has expanded recently. As a key member of our front desk team, you’ll help patients feel welcome and informed while keeping the day organized for our dentists and hygienists.
We’re seeking someone who enjoys connecting with patients, takes ownership of their work, and brings a calm, practical approach to a busy dental office. The ideal candidate can work independently and efficiently. You’ll also work alongside a supportive clinical team, with opportunities to contribute your experience and ideas.
Your role will include:
- Welcoming patients and managing phone and email inquiries confidently.
- Coordinating appointments, recalls, and treatment bookings efficiently.
- Preparing insurance claims and predeterminations, following up on outstanding claims, and explaining coverage positively to patients.
- Processing payments and following up on outstanding accounts.
- Communicating with the clinical team to keep the schedule running smoothly.
What we’re looking for:
- At least 2 years of dental reception or administration experience.
- Solid knowledge of dental insurance and front desk procedures.
- Friendly,
professional communication and thoughtful patient service.
- Organization, attention to detail, and the ability to prioritize.
- Someone dependable who works well independently and as part of a team.
- Experience with Tracker is an asset.
- Experience with Microsoft word, excel, Google Docs and sheets an asset.
Both part-time and full-time opportunities are available. Please send your resume and let us know your preferred days and availability. We’d love to hear what you’re looking for in your next role.
Schedule
- Full-time, part-time (2-4 days)
- Monday - Thursday 8am to 5pm; Wednesday 10am to 6pm.
- Saturday 9am to 4pm once a month.
- Hours and flexibility to be discussed in person.
- No long weekends.
Pay: $29.00-$34.00 per hour Expected hours: 16.0 – 32.0 per week
Benefits
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- Vision care
Application question(s):
- Have you taken the dental receptionist course?
- List 2 days and times that you can come for an interview.
Experience:
- Dental receptionist: 2 years (required)
Work Location: In person
📌 Dental Administrator (Delta)
🏢 Trenant Park Dental
📍 Delta
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