We are seeking a dynamic and compassionate Dental Assistant/Receptionist to join our vibrant dental practice. This dual-role position offers an exciting opportunity to provide exceptional patient care while managing front desk operations with enthusiasm and professionalism. The ideal candidate will be energetic, detail-oriented, and eager to contribute to a positive patient experience from the moment they walk through our doors.
Your role will be pivotal in ensuring smooth daily operations, supporting clinical staff, and fostering a welcoming environment for all patients.
Responsibilities
- Greet patients warmly upon arrival, check them in efficiently, and manage appointment scheduling using Dentrix dental practice management software.
- Assist the dental team during procedures by preparing treatment rooms, sterilizing instruments, and handing necessary tools.
- Maintain accurate patient records using electronic medical records systems such as Epic and Dentrix, ensuring all documentation is complete and up-to-date.
- Manage multi-line phone systems to answer inquiries, schedule appointments, confirm patient details, and direct calls appropriately.
- Handle administrative tasks including verifying insurance information, processing payments, and managing billing procedures with attention to detail.
- Ensure compliance with medical terminology standards and office protocols to maintain a high level of professionalism and confidentiality.
- Support front desk operations by managing appointment reminders, follow-up calls, and maintaining a clean, organized reception area.
Requirements
- Prior experience working in a dental office or medical office environment is highly preferred.
- Proficiency with electronic health records (EHR) systems such as Epic and Dentrix is essential.
- Solid knowledge of medical terminology relevant to dental care is required for effective communication and documentation.
- Excellent organizational skills with the ability to multitask efficiently in a fast-paced setting.
- Experience handling multi-line phone systems and managing front desk responsibilities with professionalism.
- Previous dental assistant experience including assisting during procedures is a plus but not mandatory.
- Demonstrated administrative experience in a healthcare setting, with familiarity in insurance verification and billing processes.
Join us to make a difference in patients’ lives by providing outstanding care while supporting our team’s operational excellence! Pay: $19.48-$32.18 per hour
Benefits
- Dental care
- On-site parking
Work Location: In person
📌 Dental Assistant/Receptionist (Delta)
🏢 Holly park dental
📍 Delta
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