The employee will be responsible for greeting patients and assisting them with their inquiries. Additionally, the receptionist must maintain accurate records of patient information, process payments and provide administrative support to the DOC+ team. The candidate must have exceptional organizational & multi tasking skills as well as a warm and personable demeanour, high standards of integrity, compassion and understanding.

Benefits and Advantages:

- Dental Care (lab fees excluded) *see employee manual
- Lunch & Learns
- Team Dinners & Events
- CPR fees covered
- Opportunities for paid CE, Career development & Career Advancement
- Work alongside & mentored by Dental Specialists & Surgeons
- Fast-Paced & Purposeful
- Growth Opportunities; performance-based growth, and the ability to build a career
- Be Part of Something Bigger; as the only Dental Speciality Centre in the Georgian Bay area, we’re continuously growing; we’d love to have you be part of our story.

Role Overview The Dental Administration team members play a critical quality-control role within our practice. This position ensures that clinical documentation, billing records, referrals, and administrative data are accurate, complete, compliant, and aligned across all departments. Working as a support role to the Office Manager and Treatment Coordinator, this position helps maintain accuracy, organization, and communication across the practice.

This role is ideal for someone who is extremely detail-oriented, analytical, highly organized, and confident reviewing information for accuracy and consistency.

Key Responsibilites





- Audit patient charts for accuracy, completeness, and billing alignment
- Prepare and ensure consent forms, medical histories, imaging, and treatment documentation are complete and correct
- Track and follow up on outstanding accounts and support accounts receivable reporting
- Maintain supplier and lab orders, invoices, and expense documentation
- Patient communication and care coordination
- Patient outreach and follow-up
- Appointment scheduling, confirmations, and rescheduling
- Patient care calls and administrative correspondence
- Managing incoming and outgoing patient communications
- Coordinating patient appointments and follow-up calls
- Providing front-desk support and facilitating patient communication
- Ensure hygiene and maintenance updates align with doctor recommendations and scheduling
- Maintain professionalism, confidentiality, and positive communication with patients, referring offices, and team members

Candidate Profile / Desired Attributes

- Highly detail-oriented with a strong focus on accuracy and consistency
- Proactive and self-sufficient, able to take initiative without requiring close supervision
- Solid understanding of dental terminology and clinical workflows
- Motivated, determined, and eager to learn and grow within the role
- Confident “go-getter” attitude with the ability to problem-solve and follow through independently

Pay: $25.00-$32.00 per hour

Benefits

- Company events
- Dental care

Experience:
- Dental office: 1 year (preferred)

Work Location: In person

📌 Dental Receptionist (Collingwood)
🏢 DOC+ Specialized u0026 Focused Dental Centre
📍 Collingwood