Company Description Paws en route is a specialized local ground transportation service dedicated to safely and comfortably transporting pets, including dogs, cats, and other companion animals. Operating as a “pet taxi,” the company focuses exclusively on pet transport, making it the core of its business rather than a secondary service. Drivers are selected for their genuine love of animals and prior pet-related experience, helping ensure a calm and caring environment for every trip.

Paws en route is committed to high standards of safety, reliability, and customer service for both pets and their caregivers.

Role Description The Director of Revenue Operations is a part time, remote role responsible for optimizing the end-to-end revenue lifecycle, from lead generation through customer retention. This position oversees revenue processes, analytics, and technology across marketing, sales, and customer success to ensure consistent growth and operational efficiency. Day-to-day responsibilities include analyzing performance data, defining and refining revenue strategies, building and improving workflows, and aligning teams around shared revenue goals.

The role also involves managing revenue-related tools and systems, developing dashboards and reports, implementing best practices for pricing and packaging, and identifying opportunities to improve customer acquisition,



conversion, and lifetime value. Collaboration with leadership to forecast revenue, set targets, and support strategic planning will be an ongoing part of the position.

Qualifications

- Experience in revenue operations, sales operations, and business operations, with a robust understanding of end-to-end revenue processes.
- Experience in managing sales teams.
- Proficiency in data analysis, reporting, and forecasting using tools such as spreadsheets, BI platforms, or CRM analytics.
- Hands-on experience with CRM and revenue technology (e.g., Salesforce, HubSpot, or similar tools) and workflow optimization.
- Strong skills in cross-functional collaboration, stakeholder management, and communication across marketing, sales, and support teams.
- Demonstrated ability to design and improve processes, implement best practices, and drive measurable revenue outcomes.
- Comfort working remotely and part-time, with strong organizational skills and the ability to manage multiple priorities independently.
- Background in transportation, pet services, or consumer services is an asset, along with an interest in animal welfare and pet care.
- Bachelor’s degree in Business, Finance, Marketing, or a related field, or equivalent relevant experience.

📌 Director of Revenue Operations (Canada)
🏢 Paws en route
📍 Canada