Elevate your CRM expertise as a CRM Lead Specialist at Domaine, the largest independent Shopify design partner. This fully remote role will drive Klaviyo-focused lifecycle marketing strategies. Domaine seeks a CRM Lead Specialist to oversee production quality across clients and lead a dynamic team of 3–4 Specialists.
The ideal candidate possesses hands-on Klaviyo experience, excelling in both creative and technical executions. You will ensure high standards in QA, oversee workflows, and enhance team skills and utilization in this pivotal role. Key Responsibilities:
- Own production oversight across all CRM client projects
- Manage and mentor 3–4 Specialists daily
- Set execution standards and maintain QA consistency
- Drive innovation in CRM practices and tooling
- Maintain Klaviyo product fluency and train team members Requirements:
- Hands-on expertise in Klaviyo CRM execution
- Proven track record in QA for complex builds
- Experience managing or mentoring specialists
- Familiarity with AI tools in CRM workflows
- Robust organizational and communication skills Become a leader in CRM execution and innovation at Domaine, shaping the future of ecommerce.