Enhance your career with BDC as a Client Support Coordinator in a hybrid work model. Deliver exceptional administrative support to entrepreneurs across Canada and streamline client inquiries. In this key position within BDC's Virtual Business Centre, you will provide top-notch client service, handle administrative tasks, and maintain comprehensive documentation. Your role is essential in supporting the growth of small and medium-sized businesses while ensuring high-quality service delivery across virtual teams.
Key Responsibilities
• Respond to client inquiries efficiently and professionally
• Manage administrative tasks through a queue management system
• Maintain accurate client documentation and follow-ups
• Collaborate effectively within a virtual team
• Adapt to ongoing changes in policies and procedures
Requirements:
• College diploma in Office Administration or bachelor’s degree in Business Administration
• Minimum of 3 years’ experience in an administrative role
• Bilingual in French and English, both written and spoken
• Proficient in Microsoft Office Suite
• Ability to thrive in a fast-paced, hybrid work workplace Leverage your administrative expertise to help support BDC’s mission of empowering Canadian businesses.
📌 Client Support Coordinator at BDC (Laval)
🏢 BDC
📍 Laval