The Alzheimer Society of Hastings-Prince Edward (ASHPE) provides services throughout Hastings & Prince Edward Counties and the Municipality of Brighton. The successful candidate will work mainly out of the Bancroft office but will be expected to work out of the Belleville office 2-3 days per month. The successful candidate will also work in the communities of North and Centre Hastings.

The Education & Support Coordinator works collaboratively with ASHPE team members to coordinate and deliver programs, dementia education, information, consultation, support, and referral to community resources. Services are tailored to the needs of people living with dementia, care partners, professionals, service providers, volunteers, and community members.

This position is a 1-year contract with possibility for extension.

Primary Duties and Responsibilities:

Education Services Delivery

- Identify community education needs and act as a dementia education resource for the public and service providers.
- Design, deliver, and evaluate education and training for persons living with dementia, care partners, students, volunteers, professionals, service providers, and the public.
- Maintain and update education resources and contribute to public-awareness activities, events, workshops, and conferences.
- Collaborate with staff, volunteers, and community partners to develop programs and standard practices.

Support Services Delivery

- Identify support needs and consult with persons living with dementia and care partners to explore options, make choices, locate information, and develop practical strategies.
- Provide timely referrals to appropriate services and community resources.
- Coordinate and/or facilitate support groups in a secure, respectful, and supportive manner.
- Build relationships with community partners, stakeholders, and referral sources to strengthen continuity of care.
- Participate in or lead special projects and initiatives as assigned.

Database and Information Management





- Enter complete and accurate client records in the approved client information system (AlayaCare)
- Maintain statistics and contribute to monthly reports on education and support activities
- Use data and feedback to evaluate the effectiveness of education and support services and identify improvements
- Maintain client privacy, confidentiality, and secure information management practices

Community Relations/Advocacy

- Maintain professional, effective communication with clients, care partners, volunteers, service providers, community organizations, and other stakeholders
- Communicate the Alzheimer Society mission, programs, and supports to community and social service agencies
- Participate in community forums, committees, awareness activities, and regional/provincial/national initiatives
- Participate in organizational fundraising and team activities where appropriate

Core Competencies: Effective Communication - verbal and written

Organization, Initiative, and Accountability – prioritizes work, follows through, solves routine problems, and manages multiple service, education, and community responsibilities

Technology - experience with Microsoft Office programs (Word, Excel & Power Point), AlayaCare database.

Group Facilitation and Safe Support Environments – Facilitates groups in a manner that promote safety, dignity, inclusion, and participation

Physical Demands and Working Conditions:

· Primarily office and community-based work with regular use of computers and electronic systems.

· May require evening or weekend work to support programs, events, meetings, or community activities.

· Sensory attention is required for computer work, documentation,



communication, and client/community interactions. The above statements are intended to describe the general nature and level of work being performed by most people assigned to this job. They are not intended to be an exhaustive list of all duties, responsibilities and requirements

Education/Experience:

Social Service Worker College Diploma or University Degree and a minimum 3 years of experience working with persons living with dementia and their care partners. Other post-secondary education in a health-related discipline may be considered given an appropriate combination of education and experience.

Successful Candidate will need: Clear vulnerable sector check; access to a vehicle; valid driver's license and insurance; ability to work some evenings and weekends as required.

The Alzheimer Society is an equal opportunity employer and we are dedicated to building a workforce that reflects the diversity of our communities in which we live and serve. We are also committed to inclusive, barrier-free recruitment and selection processes in accordance with the Human Rights Code and AODA and encourage applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Commitment to Equitable Recruitment:

The Alzheimer Society welcomes those who have demonstrated a commitment to upholding the values of equity and social justice and we encourage applications from members of groups that have been historically disadvantaged and marginalized, including First Nations, Metis and Inuit peoples, Indigenous peoples of North America, Black and persons of color, persons with disabilities, people living with dementia, care partners and those who identify as 2SLGBTQ+.

Pay: $22.46-$24.52 per hour

Expected hours: 30.0 per week

Benefits

- Employee assistance program
- Flexible schedule
- On-site parking
- Paid time off

Work Location: In person

📌 Education and Support Coordinator (Bancroft)
🏢 Alzheimer Society of Hastings-Prince Edward
📍 Bancroft