Elevate your leadership career with FBC as a Branch Operations Supervisor in Grande Prairie, AB. Drive exceptional service, branch performance, and develop high-performing teams every day. As the Branch Operations Supervisor at FBC, you’ll lead a dedicated team, ensuring optimal operations and top-notch Member experiences.

With over 2 years of experience in leadership and a background in tax or financial services, you'll be instrumental in fostering a inspiring workplace while achieving business objectives.

Your role includes direct oversight of Tax Advisors and Member Care Coordinators, promoting performance excellence and efficient workflows. Key Responsibilities:

- Lead day-to-day branch operations and service quality
- Coach and develop Tax Advisors and support staff




- Monitor performance metrics and implement improvement strategies
- Foster high-quality relationships with Members
- Identify operational challenges and propose solutions Requirements:
- 2+ years of leadership in customer service or financial sectors
- Experience with accounting or tax-related software
- Strong communication and analytical skills
- Proven ability to develop team performance
- Willingness to travel regionally as needed Shape the future of Member service and branch productivity with FBC in Grande Prairie.

📌 FBC Branch Operations Supervisor Grande Prairie
🏢 FBC Farm and Small Business Tax Consultants
📍 Grande Prairie