We’re looking for a friendly, organized dental administrator to join our team immediately for short-term leave coverage.
We are a family-owned, patient-centred dental practice with a welcoming environment and modern technology. This patient-facing role is ideal for someone who enjoys helping people and keeping a busy front desk running smoothly.
Responsibilities:
- Welcome patients and manage check-in and check-out.
- Answer phones and respond to patient inquiries.
- Schedule appointments and book follow-up care.
- Help patients with insurance submissions and claim follow-up.
- Process payments and maintain accurate patient records.
- Assist with referral coordination and follow-up with patients and specialist offices.
- Support our administrative and clinical teams throughout the day.
Our ideal candidate has:
- Previous dental administration experience.
- Familiarity with dental insurance submissions and scheduling software.
- A warm,
professional manner and strong communication skills.
- Excellent organization and attention to detail.
- A calm, flexible approach and a collaborative attitude.
Position details:
- Employment type: Temporary, short-term leave coverage.
- Start date: Immediate.
- Duration: The coverage period is currently undetermined and will depend on the team member’s return. We will provide at least two weeks’ notice before the temporary assignment ends.
- Location: 500 Guelph Line, Burlington, Ontario.
Job Type: Fixed term contract Pay: $25.00-$32.00 per hour
Benefits
- Dental care
- Extended health care
- In office parking
Application question(s):
- What is your experience with making appointments for patients and coordinating insurance/financial needs?
Experience:
- Medical Front Desk : 3 years (required)
- Appointment/Billing Software: 3 years (required)