Full‑time Customer Service Officer opportunity in Westbury.
Your new company: This organisation is a well‑established business in the Westbury area, committed to delivering high‑quality service and support to its customers. With a robust focus on teamwork, safety, and operational excellence, they are now seeking an experienced Customer Service Officer to join their team in a full‑time temporary position that has the potential to transition into a permanent role.
Your new role: In this busy and wide-ranging role, you will be responsible for providing a wide range of customer service and administrative support activities. You’ll respond to customer enquiries across phone, email, and in person, process orders,
provide quotes, maintain customer records, and ensure accurate documentation is saved and shared appropriately. You’ll liaise closely with internal teams such as Despatch/Transport, assist in resolving customer complaints, and guide customers through product information and online resources. Your role will also include general administrative support such as maintaining time and attendance records, processing purchase orders, and verifying supplier invoices. You’ll complete end‑of‑day EFTPOS reconciliations, support