Become the Literacy and Media Labs Manager with the City of Laval. Oversee reference services, enhance literacy skills, and lead hybrid library initiatives in a rewarding role. As a permanent team member, you will report to the Senior Manager and ensure exceptional quality in reference assistance at the central library and neighborhood libraries. Utilize your leadership skills to optimize service delivery, enhance user experience, and promote essential literacy skills in your community. Your team-oriented spirit will be vital for meeting public needs while shaping your teams' performance.

Key Responsibilities
• Ensure quality reference and reader assistance services
• Support technological and digital creation initiatives
• Develop service standards and performance indicators
• Assess resource needs for library operations
• Facilitate communication and improvement opportunities

Requirements:
• Master’s degree in Information Science
• Minimum 5 years of relevant experience
• Ability to multitask in a dynamic environment
• Strong leadership and collaboration skills
• Results-oriented and innovative approach Lead the way in promoting literacy and innovation in Laval’s libraries.

📌 Literacy and Media Labs Manager Hybrid (Laval)
🏢 Geosam Capital
📍 Laval