Join Carson Automotive Group at our Victoria dealership as a full-time Call Centre Receptionist. Bring your friendly demeanor to greet customers and handle incoming calls with professionalism. This role requires the ability to qualify and direct calls to the right departments, ensuring callers’ needs are met.

Excellent communication, active listening, and a courteous telephone manner are essential. You will also greet visitors and assist them, offering a welcoming atmosphere across our five Greater Victoria locations. Key Responsibilities:

- Professionally answer and direct incoming dealership calls
- Qualify callers’ needs for accurate call routing
- Greet customers and provide general assistance
- Direct visitors to appropriate departments or staff
- Maintain a welcoming and positive customer experience Requirements:
- Previous call centre or reception experience preferred
- Strong communication and active listening skills
- Adaptable schedule for rotating hours and shifts
- Professional phone etiquette is essential
- Passion for the automotive industry and customer service Bring your cheerful personality and dedication to provide exceptional service at Carson Automotive Group in Victoria.

📌 Full Time Call Centre Receptionist Victoria
🏢 Carson Automotive Group
📍 Victoria