: General Manager – Commercial HVAC

Position Summary

We are seeking an experienced, hands-on General Manager to lead the day-to-day operations of our growing commercial HVAC company. This is not a desk job. The ideal candidate is equally comfortable in the office, in the field, meeting with customers, visiting job sites, estimating projects, solving problems, and supporting field personnel.

The General Manager will oversee all aspects of the company's HVAC construction and service operations, ensuring projects are completed safely, efficiently, on schedule, and to the highest quality standards. This individual will serve as the operational leader of the company, coordinating people, projects, customers, and resources while driving continued growth and operational excellence.

Key Responsibilities

Operations Management

- Oversee the daily operations of the HVAC construction and service departments.
- Coordinate all commercial HVAC installation, retrofit, maintenance, and service projects.
- Ensure projects are staffed appropriately and completed safely, efficiently, and profitably.
- Monitor project schedules, budgets, and overall performance.
- Resolve operational issues quickly and effectively.

Field Leadership

- Spend significant time in the field supporting technicians, installers, and project teams.
- Visit job sites to monitor progress, address challenges, and maintain quality standards.
- Provide leadership, guidance, and technical support to field personnel.
- Ensure crews have the resources and information necessary to complete projects successfully.

Estimating & Project Development

- Measure job sites and prepare accurate HVAC estimates and proposals.
- Review plans, specifications, and bid documents for commercial projects.
- Assist with design-build projects by developing practical and cost-effective HVAC solutions.
- Participate in project planning from concept through completion.

Team Coordination

- Organize daily and weekly work schedules for service technicians and installation crews.
- Coordinate manpower and equipment across multiple projects.
- Work closely with office staff, project managers, suppliers, and subcontractors.
- Foster accountability, teamwork,



and professional development throughout the organization.

Customer Relations

- Build and maintain strong relationships with customers, contractors, property managers, and vendors.
- Meet with customers to discuss project requirements and provide technical recommendations.
- Address customer concerns professionally and resolve issues promptly.
- Ensure exceptional customer satisfaction throughout every phase of each project.

Technical Oversight

- Provide technical direction on HVAC systems, installations, troubleshooting, and repairs.
- Assist with system design, equipment selection, and project planning.
- Support both commercial service and construction operations.
- Stay current on industry standards, building codes, and HVAC technologies.

Problem Solving

- Serve as the primary point of contact for operational challenges.
- Make timely decisions to keep projects moving forward.
- Resolve scheduling conflicts, technical issues, customer concerns, and field challenges.
- Continuously identify opportunities to improve efficiency and productivity.

Business Leadership

- Help lead the overall growth and success of the company.
- Monitor project profitability and operational performance.
- Assist with strategic planning and continuous improvement initiatives.
- Promote a culture of safety, professionalism, quality, and accountability.

Qualifications

- Extensive experience in commercial HVAC installation, service, and construction.
- Strong knowledge of HVAC systems, equipment, controls, and mechanical construction.
- Experience estimating commercial HVAC projects and reviewing bid specifications.
- Proven leadership experience managing technicians, installers, and project teams.
- Excellent organizational, communication, and problem-solving skills.
- Ability to manage multiple projects and priorities simultaneously.




- Strong customer service and relationship-building skills.
- Valid driver's license and willingness to travel between job sites.

Preferred Experience

- Experience with design-build HVAC projects.
- Project management experience within the commercial mechanical industry.
- Strong understanding of commercial construction processes and scheduling.
- Experience reviewing blueprints, mechanical drawings, and engineering specifications.

Work Environment This is a hands-on leadership position requiring a combination of office and field work. The General Manager is expected to be actively involved in company operations, frequently visiting job sites, meeting with customers, supporting employees, and ensuring successful project execution. This role is ideal for someone who enjoys leading from the front and being directly involved in every aspect of a commercial HVAC business.

What Success Looks Like The successful General Manager will effectively run the day-to-day operations of the company by coordinating people, projects, customers, and resources. They will ensure high-quality workmanship, maintain solid customer relationships, support employee success, solve problems proactively, and help drive the continued growth and profitability of the business.

Benefits:

· Competitive salary.

· Comprehensive benefits package.

National Service Professionals is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

How to Apply: Interested candidates are invited to submit their resume and cover letter detailing their qualifications and experience.

This advertisement is for a current vacancy.

AI will not be used in the hiring process.

We thank all applicants for their interest, however, only those selected for an interview will be contacted.

Please note that this is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.

Pay: From $120,000.00 per year

Benefits

- Casual dress
- Company events
- Dental care
- Extended health care
- In office parking
- Paid time off
- Vision care

Work Location: In person

📌 General Manager - Commercial HVAC (Toronto)
🏢 Mirabelli
📍 Toronto