Join the Canadian Red Cross as a Case Manager in the Okanagan region. Support clients in recovery from emergencies through active listening and resource connection. This temporary full time position focuses on assisting individuals facing crises. The Case Manager will gather client information, assess needs, and provide recommendations for recovery. With a commitment to diversity and inclusion, you’ll ensure clients receive proper guidance and service navigation throughout their recovery journey.

Key Responsibilities
• Actively listen to clients and document their experiences
• Develop tailored recovery plans with clients
• Assess immediate, medium, and long-term needs
• Document all interactions for accuracy
• Collaborate with team members for best outcomes

Requirements:
• Minimum 3 years' experience in relevant fields
• Post-secondary certification/diploma in required areas
• Proficiency in Microsoft Office and client databases
• Strong communication and active listening skills
• Valid driver's license from a Canadian province Utilize your expertise in case management to foster resilience in individuals affected by crises.

📌 In-Person Case Manager Okanagan Region (Central Okanagan)
🏢 Canadian Red Cross
📍 Central Okanagan