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Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Learn more at www.ingrammicro.com

Come join our team where you’ll make technology happen in surprising ways. Let’s shape tomorrow - it’ll be a fun journey

Your role:

The Vice President, Global Operations Excellence & Transformation is responsible for driving enterprise-wide operational performance across Ingram Micro’s global operations network. This executive leader will develop and execute the strategy to improve productivity, optimize cost structure, increase capacity, standardize best practices, and accelerate operational transformation across distribution, fulfillment, reverse logistics, lifecycle services, and supply chain operations.

The role serves as the global leader for operational excellence, continuous improvement, productivity, and transformation initiatives, partnering closely with Operations, Engineering, Supply Chain, Technology, Finance, and Commercial leaders to deliver measurable business results.

This leader will establish a scalable operating system that enables sustainable improvements in productivity, service, quality, throughput, safety, and customer experience while supporting the company’s long-term growth strategy.



The Vice President will identify and execute high-impact opportunities across labor, process, automation, technology, facility design, and network operations to create competitive advantage and improve operating margins.

The position requires a proven transformation leader with experience driving large-scale operational improvement initiatives across complex global organizations.

Key Responsibilities

Enterprise Transformation & Productivity

- Establish and lead the global Operations Excellence and Transformation strategy aligned to company growth, productivity, and profitability objectives.
- Own the global operational productivity roadmap and partner with business leaders to identify, prioritize, and deliver measurable performance improvements.
- Lead enterprise transformation initiatives focused on cost reduction, labor productivity, capacity optimization, service improvement, and operational scalability.
- Build and maintain a multi-year portfolio of transformation initiatives with explicit financial targets, timelines, accountability, and benefit realization.

Operational Performance & Network Optimization

- Drive improvements in network productivity, throughput, capacity utilization, inventory flow, labor efficiency, quality performance, and customer experience.
- Partner with Operations and Engineering leaders to optimize facility design,



material flow, warehouse processes, automation solutions, and operating models.
- Develop benchmarking strategies that compare operational performance internally and externally to identify improvement opportunities.
- Lead assessments of operational capabilities, constraints, and performance gaps to prioritize investments and resources.

Continuous Improvement & Operating Standards

- Establish and deploy a global operational excellence framework that creates consistency across regions and business units.
- Build a culture of continuous improvement through robust governance, capability building, leadership coaching, and Lean principles.
- Standardize operational best practices and ensure successful replication across the global network.
- Lead adoption of structured problem-solving methodologies and data-driven decision making at all levels of the organization.
- Lead the deployment of Lean methodologies across global operations , creating a common approach to problem-solving and continuous improvement.
- Serve as a subject matter expert in Lean principles and tools , including Value Stream Mapping, process mapping, Kaizen, 5S, standard work, root-cause analysis, visual management, waste elimination, and process optimization.
- Expertly use Value Stream Mapping and other Lean diagnostic tools to identify sources of waste, bottlenecks, variation, excess motion, unnecessary handling, and process inefficiencies across end-to-end operations.

Technology & Innovation

- Partner with Technology, Automation, and Engineering teams to identify and deploy innovative solutions that improve productivity and performance.
- Eva

📌 VP, Global Operations Excellence (Canada)
🏢 Ingram Micro
📍 Canada