Join Userful as a Site Reliability Engineer, where you will leverage your networking and Enterprise Linux skills to deliver operational excellence. This customer-facing role involves significant travel to ensure smooth deployments. As a Site Reliability Engineer, you will act as a crucial link between complex technical environments and enterprise clients. You need strong skills in troubleshooting network setups and a confident communication style to interact with users, IT admins, and executives. Your technical prowess will help improve operational visibility and performance.

Key Responsibilities
• Interface with clients to provide technical guidance and updates
• Diagnose and resolve complex network and system issues
• Use Wireshark for packet-level analysis and troubleshooting




• Administer and maintain Enterprise Linux systems
• Write scripts for system metrics and configurations

Requirements:
• Robust networking knowledge and troubleshooting abilities
• Proficiency in diagnostic tools like Wireshark and netstat
• Extensive experience in Enterprise Linux environments
• Practical programming skills, ideally in Python
• Willingness to travel over 50% of the time Bring your technical expertise, problem-solving abilities, and customer orientation to excel as a Site Reliability Engineer with Userful.

📌 Site Reliability Engineer at Userful (Canada)
🏢 Userful
📍 Canada