Enhance guest satisfaction as a Guest Experience Assistant with Wentworth Hospitality Group in Canada. This role focuses on warm welcomes and seamless check-in/check-out processes for all visitors.

The Guest Experience Assistant is key to fostering memorable experiences at Wentworth. Reporting to the Director of Guest Operations, your responsibilities include managing guest check-ins, responding to inquiries, and ensuring personalized service. You will collaborate with departments to fulfill requests, making each stay unforgettable for our guests.

Key Responsibilities

- Welcome guests with warmth and professionalism.
- Manage efficient check-in and check-out procedures.
- Address guest inquiries and concerns promptly.




- Maintain accurate records in property management systems.
- Coordinate special guest experiences and local recommendations.

Requirements:
- High school diploma required; post-secondary education preferred.
- Hotel experience in luxury/boutique settings is a plus.
- Exceptional interpersonal and communication skills.
- Robust attention to detail and organizational skills.
- Valid driver's license and ability to lift 23 kg.

Bring your hospitality passion and attention to detail to the forefront as you ensure guests feel at home at Wentworth.

📌 Guest Experience Assistant at Wentworth (Vancouver)
🏢 Amacon
📍 Vancouver