21 Oct
|
ServiceNow
|
Toronto
21 Oct
ServiceNow
Toronto
Partner Manager - Wipro
Location: Toronto, Ontario, ca, Remote
Company Description
It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone—freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow— helping 85% of the Fortune 500® work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.
Join us to put AI to work for people.
Job Description
The Partner Manager,is an individual contributor role responsible for the health, performance, and go-to-market execution,strategy and execution atWIPRO. Working directly with the GlobalWIPROPartner Leader, this role translates joint global strategy into practice strategy and execution —engaging partners in co-sell motions, pipeline development, and customer delivery.
The Partner Manager operates cross-functionally alongside the Product Group, Field Sales, Enablement, Marketing, and Technical Partner Advisors (PTAGs) to ensureWiproare activated at the right time for the right opportunities and across theWiproteams. This role focuses on partner growth, sales effectiveness, and scalable execution across ServiceNow's routes to market.
Partner Engagement & Pipeline Execution
- Own end-to-end partner lifecycle management forWIPRO, including joint business planning,
GTM execution, and performance tracking
- Own NNACV targets across sourced and influenced motions (sell-to, sell-with, sell-through).
- Drive strategic pursuits, new logo acquisition, and pipeline expansion through close ServiceNow-Wiprocollaboration.
- Drive partner pipeline development and deal progression in close collaboration with field sales
- Engage the rightWIPROteamsin active customer opportunities, including proposal situations requiring partner collaboration
- Generate new business in existing accounts, recent markets, and net new logos through partner-led and co-sell motions
Cross-Functional Collaboration
- Operate as a defined participant in cross-functional RACI models covering customer lifecycle and implementation motions
- Align with internal stakeholders on roles, responsibilities, and execution across delivery and implementation activities
- Partner to align sales plays to routes to market and guide partners on how to position and sell ServiceNow
- Coordinate with Marketing to develop joint demand generation campaigns that drive co-sell pipeline
Partner Readiness & Governance
- Conduct quarterly and bi-annual business reviews, governance forums, and milestone tracking withWIPRO
- Coach and enableWIPROteams —remotely and in person—building senior-level relationships and managing partner risk
- AdviseWIPROon market, geographic, and route-to-market expansion, including new buyingcentersand customer segments
- Track performance metrics and readiness indicators; escape risks proactively to minimize business impact
- Act as the primary partnership advocate across sales, product, customer success, marketing, and leadership teams to ensure consistent execution and impact globally.
Success Measures
- WIPROpipeline growth and revenue contribution (sourced and sell-through NNACV)
- Expansion into new markets, buyingcenters, and net new logos
- Partner engagement quality: early activation in customer opportunities and proposal motions
- Build trusted relationships with senior executives, align priorities across complex organisations, and mobilise stakeholders around shared business outcomes.
- Embed AI across GTM, solution development, and operational governance. Champion AI-driven, scalable ways of working and accelerate adoption of AI-native business models.
Qualifications
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's potential impact on the function or industry
- 10-15+ years in partner management, alliances, or
📌 Partner Manager (Toronto)
🏢 ServiceNow
📍 Toronto