System Specialist (Field Technician Fire Alarm Systems - Solutions)

Job ID

519730

Posted since

25-Aug-2026

Organization

Smart Infrastructure

Field of work

Company

Experienced Professional

Job type

Full-time

Office/Site only

Employment type

Permanent

Location(s)

- Calgary - Alberta - Canada

Customers around the world trust in our products. Our service technicians and engineers significantly contribute to that. You are the first on the scene to solve any technical problem. You are a trusted adviser, team player, and make things possible. “Unsolvable” is a foreign term, and you go the distance. Your focus on the customers’ needs makes you an invaluable partner. When you join our team, the possibilities are endless.

What will you do?

As a System Specialist II (Fire Alarm Technician), you will be responsible for the service, maintenance, installation, and optimization of fire alarm systems across a diverse customer base. Leveraging your technical expertise and customer-focused approach, you will ensure systems operate safely and efficiently, support regulatory compliance, and contribute to a positive customer experience through responsive and professional service delivery. Individuals with field electrical experience looking to expand their expertise in fire alarm systems are also welcomed.

RESPONSIBILITIES

Customer Service & System Support

- Respond to customer service calls and complete annual and monthly inspections.
- Represent the company at customer sites professionally at all times.
- Participate in the Installation-to-Service handovers on assigned projects.




- Work closely with other teams to maintain customer satisfaction and quality assurance procedures.
- Required to participate in the 24-hour on-call rotation.

Installation, Testing & Technical Execution

- Perform equipment installation and panel programming as required.
- Test and verify systems to ensure optimal system operation.
- Make recommendations for system improvements or changes.

Documentation & Record Management

- Complete and submit detailed reports covering all aspects of each assignment and activity.
- Ensure all site files are maintained and kept up to date for each contract or project.
- Update site databases to ensure records remain current.

Health, Safety & Compliance

- Adhere to all Health and Safety requirements and company policies at all times.
- Ensure damaged or faulty equipment is returned to the warehouse with appropriate documentation.
- Maintain company-issued tools and test equipment in good working condition, secure storage, and testing compliance.
- Carry out other reasonable duties as assigned by management.

Location: Supporting the Calgary, Alberta area.

What will you need to succeed?

Education & Certifications

- Minimum post-secondary education or equivalent field experience.

Experience & Technical Knowledge





- Minimum 2+ years' experience in service and maintenance of Fire Alarm systems; candidates with field electrical experience are considered a plus.
- Good understanding of Canadian Building and Fire codes.
- Experience with Siemens Fire Alarm systems preferred.

Technical Skills

- Proven diagnostic skills – able to systematically identify and resolve technical problems.
- Customer focused and good customer relationship building and management skills.
- Self-motivated and calm under pressure.
- Good communication skills in English both written and verbal.

Additional Requirements

- Ability to travel to customer sites as required.
- Valid and unrestricted G/Class 5 driver's license is required to participate in the Siemens Fleet Program and to operate a company vehicle for travel to customer sites within assigned region(s).
- Commitment to safety, quality, and continuous learning.

Why you’ll love working for Siemens

- Freedom and a healthy work- life balance– Embrace our flexible work environment with flex hours, telecommuting and digital workspaces.
- Solve the world’s most significant problems – Be part of exciting and innovative projects.
- Engaging, challenging, and quick evolving, cutting edge technological environment.
- Opportunities to advance your career and mentorship programs on a local and global scale.
- Profit sharing available.
- Rewarding vacation entitlement with the opportunity to buy and sell your vacation depending on your lifestyle.
- Contribute to our social responsibility initiatives focused on access to education, access to technology and sustaining communities and make a positive impact on t

📌 System Specialist II (Calgary)
🏢 Siemens
📍 Calgary