Hospitality Associate (La Piazza) PT Seasonal (Canada)

Hospitality Associate (La Piazza) PT Seasonal (Canada)

21 Oct
|
McMaster University
|
Canada

21 Oct

McMaster University

Canada

Job ID

79189

Job Title

Hospitality Associate (La Piazza) PT Seasonal

Regular/Temporary

Regular

Location

Central Campus

Open Date

2026/10/19

Job Type

Seasonal (Non-Eligible)

Close Date

2026/10/28

Employee Group

SEIU Hospitality

Favorite Job

Department

Hospitality Operations

Full/Part Time

Part-Time

Job Code

010274

Existing Vacancy

Yes - Backfilling as Existing

Target Number of Openings

5

Hours per Week

24

Note: Please indicate in your application which schedule position you are applying for.

Facility/Workstation (if applicable) : La Piazza

Campus Location: MUSC

Classification: 1-General

Position: Hospitality Associate (Cashier)

Full-Time or Part-Time: SEASONAL: Part Time, Minimum 24 hours per week up to 39.5 hours per week

Hourly Wage Rate: $23.26 per hour

Anticipated Normal Work Schedule: Monday – Thursday: 11:00am – 4:30pm

Friday: 12:00pm – 4:00pm

NOTE: This schedule is subject to change. Incumbent may be required to work weekends and evening hours.

Summary

- As a Hospitality Associate you will be representing McMaster University Hospitality Services Must have cash experience
- Required to operate a POS terminal, make change for customers, balance cash till, provide customer service, and follow all McMaster’s cash handling procedures
- Must be able to work in very busy environment keeping up with customer demands with a focus on front line customer service.
- Required to work at all stations and performs all duties to help ensure prompt courteous customer service
- Maintain cleanliness and tidiness of shelves, work areas, floors, walls, counters and all equipment.
- Ability to work under pressure.
- Must work efficiently and accurately.
- Understands and delivers good customer service.
- Must be able to work well as a team member and independently.
- Refer to cashier
- May be required to take cashier’s test.

Education & Experience

- Previous experience in high production volume is required

- Must have good communication, reading, writing and English skills Minimum 2 years experience in fast paced cashier position.

Facility/Workstation (if applicable) La Piazza

Campus Location MUSC

Classification 1-General

Position Hospitality Associate

Full-Time or Part-Time SEASONAL: PART TIME, minimum 24 hours per week, up to 39.5 hours per week

Hourly Wage Rate $23.26 per hour

Anticipated Normal Work Schedule

Monday – Thursday: 11:00am – 4:30pm

Friday: 12:00pm – 4:00pm

NOTE: This schedule is subject to change. Incumbent may be required to work weekends and evening hours. This schedule may require you to take up to a 1-hour unpaid meal break depending on the schedule

Summary

- As a Hospitality Associate you will be representing McMaster University Hospitality Services.
- Knife test may be required to demonstrate proficiency in knife handling.
- Responsible for daily set up and production of La Piazza production including salads, vegetable, fruit, sandwiches, and other products as needed.
- Must be able to maintain pre-determined production levels.
- Communicate with customers and co-workers effectively, greet customers in a friendly and courteous manner.




- Maintain sanitation, health, and safety standards in work area, including scheduled equipment and unit cleaning.
- Ensure all product is stored, retrieved and stock is properly rotated (FIFO).
- Perform all duties of any job classification equivalent or lower filling in wherever needed to assist in our excellent customer service requirement.
- Must be able to lift 50 lbs on a consistent basis.
- Ability to work well as a team member and independently.
- Organize and coordinate work in a timely manner with little supervision.
- Ability to work under pressure.
- Multi-task with efficiency and accuracy in a fast-paced environment.
- Other duties as assigned by supervisor.
- Refer to the Hospitality Associate for more details.

Education & Experience

•Previous experience in high production volume is required

Must have good communication, reading, writing and English skills Minimum.

Facility/Workstation (if applicable) La Piazza

Campus Location MUSC

Classification 1-General

Position Hospitality Associate

Full-Time or Part-Time SEASONAL: PART TIME, minimum 24 hours per week, up to 39.5 hours per week

Hourly Wage Rate $23.26 per hour

Anticipated Normal Work Schedule

Monday – Thursday: 4:00pm – 9:30pm

Friday: 5:30pm – 8:30pm

NOTE: This schedule is subject to change. Incumbent may be required to work weekends and evening hours. This schedule may require you to take up to a 1-hour unpaid meal break depending on the schedule

Summary

- As a Hospitality Associate you will be representing McMaster University Hospitality Services.
- Knife test may be required to demonstrate proficiency in knife handling.
- Responsible for daily set up and production of La Piazza production including salads, vegetable, fruit, sandwiches, and other products as needed.
- Must be able to maintain pre-determined production levels.
- Communicate with customers and co-workers effectively, greet customers in a friendly and courteous manner.
- Maintain sanitation, health, and safety standards in work area, including scheduled equipment and unit cleaning.
- Ensure all product is stored, retrieved and stock is properly rotated (FIFO).
- Perform all duties of any job classification equivalent or lower filling in wherever needed to assist in our excellent customer service requirement.
- Must be able to lift 50 lbs on a consistent basis.
- Ability to work well as a team member and independently.
- Organize and coordinate work in a timely manner with little supervision.
- Ability to work under pressure.
- Multi-task with efficiency and accuracy in a fast-paced setting.
- Other duties as assigned by supervisor.
- Refer to the Hospitality Associate for more details.

Education & Experience

- Previous experience in high production volume is required.





Must have good communication, reading, writing and English skills Minimum.

How To Apply To apply for this job, please submit your application online.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

- Human Resources Service Centre at (phone hidden) ext. 222-HR (22247), or
- Faculty of Health Sciences HR Office at ext. 22207, or
- School of Graduate Studies at ext. 23679

to communicate accommodation needs. Hybrid Work Language To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews.

If you have any questions as you move through the hiring process, please reach out to [email protected] or the HR contact associated with your position of interest.

AI Statement

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.

📌 Hospitality Associate (La Piazza) PT Seasonal (Canada)
🏢 McMaster University
📍 Canada

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