We are seeking a motivated Hotel Manager to oversee our daily hotel operations. Prior extensive hotel management experience is not required — we value strong adaptability, a positive mindset and willingness to learn above all else.
Key Requirements
- Age preference: 30 years old or above
- Fluent in English for daily guest communication and administrative work
- Mandarin (Chinese) speaking ability is a strong asset, but not mandatory
- Basic understanding of hospitality / front‑desk operations; willingness to learn all hotel management workflows quickly
- Excellent adaptability: able to handle unexpected situations, flexible with shifts and changing work priorities
- Good problem‑solving skills, customer service awareness and ability to supervise small teams
- Valid Canadian work authorization is required
Main Responsibilities
- Manage day‑to‑day hotel operations including front desk, guest check‑in / check‑out, reservations and guest inquiries
- Respond promptly to guest complaints, requests and emergencies to ensure high guest satisfaction
- Oversee room cleaning schedules, housekeeping quality and maintenance arrangements