Enhance HR operations with KPMG as the HR Delivery Centre Manager. Oversee HR services and drive optimization in a collaborative setting for effective service delivery. KPMG is seeking an HR Delivery Centre Manager to supervise a dedicated HRDC team.

This role requires 2–3 years of leadership experience in HR service delivery, preferably in a shared services context. You will foster a culture of continuous improvement and implement process optimization strategies while aligning with national HR policies. Key Responsibilities:

- Supervise HRDC team performance in line with KPIs
- Identify automation opportunities to enhance HR operations
- Manage escalated inquiries from HRDC EXL and onshore teams
- Build relationships with stakeholders to support business strategy
- Prepare data reports measuring HRDC service quality Requirements:
- Bachelor’s degree in HR or related field
- 2–3 years leading HR services or operational support
- Excellent written and verbal communication skills
- Strong organizational skills for multitasking
- Experience with process improvement methodologies Become a key player in KPMG’s HR operations, enhancing service delivery and team management.

📌 HR Delivery Centre Manager at KPMG (Vaughan)
🏢 KPMG Canada
📍 Vaughan