- Coordinate and provide leadership for the planning, design,development, delivery, evaluation and support of training programs andmaterials (including E-learning Module, manuals) for Justice Video Network(JVN) technologies

- Deliver required in office and virtual training to JVNend-users

- Coordinate and assist with development of graphic userinterface designs and user acceptance test cases, and coordinate useracceptance testing

- Training Needs Assessment, Analysis and Planning

- Training Design, Development and Evaluation

- Training Delivery and Administration

- Business Analysis and User Acceptance Testing

- Reviewing control system graphic user interface based onbusiness requirements

- E-learning interactive modules

- Knowledge of adult education principles/practices such aslearning needs assessment, program design, and development strategies/methods

- Demonstrated experience with software applications includingword processing, spreadsheets, presentation software, web-based facilitationtools and practices and eLearning software

- Delivered motivational training to various technology users

- Prepared/delivered reports, training and associatedcommunication products

- Experienced in tailoring training delivery methods based onthe needs of various user groups

- Experienced with Adobe Captivate

- Familiar with AODA requirements for both interactivee-learning and written manuals.

- At least 5 years of audio and videoconferencing technologyexperience

- At least 10 years of adult training experience

Requirements

Experience and Skill Set Requirements:

Must Haves:





- Hands‑On technical expertise with deep familiarity of AudioVisual and Video Conferencing hardware and platforms

- Strong writing skills for training/user manual creation withattention to detail

- Scenario‑based & practical teaching style with real usecases

- Ability to translate complex technical terms into plainlanguage

Skill Set Requirements:

Training, Business Analysis and E-learning modulescreation Skills:

- In-person training delivery for groups and individuals;remote training for groups and individuals

- Oral and written communication skills, Interpersonal andconsultative skills, facilitation skills

- Preparation and review of paper-based and electronictraining materials, support materials, and user manuals

Technical Skills:

- Videoconferencing technology, both hardware and softwareproficiency

- Experience and familiarity with audio and video technology,including cameras, displays, microphones, audio amplification, audio and videoinput and output connectors, touch panel controllers

Communication:

- Ability to explain complex concepts in a clear, concise, andengaging manner.

- Strong presentation skills for delivering training sessionsto diverse audiences.

- Active listening skills to understand learner needs andrespond appropriately.

- Confident speaking style with appropriate tone and pacing.

- Proficiency in creating training materials, guides, anddocumentation that are easy to understand.

- Ability to write clear and professional emails and reports.

- Skilled in facilitating discussions and encouragingparticipation.

- Empathy and adaptability to different learning styles andcultural backgrounds.

- Skilled in asking probing questions to assess understandingand encourage critical thinking.

📌 11742 (Toronto)
🏢 Maarut
📍 Toronto